Your privacy is as important as your journey. At Al Aqsa Umrah Transport, we understand that preparing for your Umrah or Hajj is a deeply personal and spiritual experience. We are committed to ensuring that every booking is handled with strict confidentiality, allowing you to focus on what truly matters.
Our goal is to provide a secure booking experience from reservation to arrival, ensuring the personal information you entrust to us is safeguarded and respected. This policy explains exactly how we collect, use, and protect your information when you book our premium Umrah & Hajj transportation services.
We are Al Aqsa Umrah Transport, a trusted provider of premium Umrah cab and transportation services across Saudi Arabia. Specialising in safe and comfortable journeys for international pilgrims, families, and luxury travellers, we offer comprehensive transport solutions including Jeddah airport transfers, Makkah to Madinah transport, Ziyarah tours, and executive transport.
We only collect the information necessary to provide a safe and reliable Umrah transport service. When you secure your online booking, we may collect the following:
When you visit our website to make an airport transfer booking, we automatically collect certain technical information to ensure a seamless experience:
Your data is handled responsibly and used primarily to ensure your luxury Umrah transport runs flawlessly. We use your details for:
We guarantee secure online booking for all our premium Umrah cab services.
We use cookies to enhance your experience while you arrange your private Umrah taxi.
You can disable or manage cookies at any time through your browser settings.
Personal information is never sold to third parties. We may only share your booking information with:
As we serve international pilgrims from the UK, USA, Canada, Australia, Europe, and the GCC, your data may be transferred to and processed in Saudi Arabia or other secure locations. We adhere to GDPR principles and UK GDPR guidelines, ensuring your information receives the same level of protection as it would in your home country. International travellers are protected with strict data safeguards.
We retain your booking information only for as long as necessary to fulfil our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data is securely deleted or anonymized.
Customer privacy is respected at all times. Depending on your location, you have the right to:
Our family Umrah transport services are booked by adults. We do not knowingly collect personal information from children under 18 without parental consent. If we become aware that we have collected such data, we will take immediate steps to delete it.
Booking information is encrypted and protected by robust security protocols:
To provide our Makkah to Madinah transport and airport pickup in Saudi Arabia, we utilize trusted third-party tools:
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page before making an Umrah cab booking to stay informed about how we protect your privacy.
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
Yes. We use PCI-compliant payment gateways and SSL encryption to ensure your secure online booking. We never store your full credit card information on our servers.
Your booking details remain confidential. We only share essential information, such as your pickup location and name, with your assigned driver to coordinate your hotel transfer in Saudi Arabia. Personal information is never sold to third parties.
We retain your information only as long as necessary for legal, accounting, and customer support purposes. After this period, it is securely removed from our active systems.
Absolutely. In compliance with GDPR principles, you have the right to request the deletion of your personal data at any time by contacting our support team.
We primarily use email for booking confirmations and receipts. For real-time updates, driver coordination, and immediate support during your journey, we use WhatsApp to ensure a smooth luxury chauffeur service experience.
Yes. Whether you are booking from the UK, USA, Europe, or the GCC, we adhere to strict international data protection standards, including UK GDPR, to ensure international travellers are protected.
Book your premium Umrah transport today with complete peace of mind.